As an online business, we understand the importance of security. That's why we've created highly secure systems that you can trust when using your payment card and when you give us personal information such as your address or telephone number.
We use Secure Sockets Layer (SSL) technology to encrypt your details whilst they travel from your computer to our system. This ensures your payment card and personal details are kept safe and completely private, except where we have advised you otherwise in our terms and conditions.
To make your transactions quicker and easier, you can store your payment card details with us so you don't need to type them in each time you make a booking or a transaction. When you complete your transaction, we’ll show you the last four digits of your card number, so that you can check it's correct - but we never show the whole number for security reasons
We store your payment details on a secure encrypted server, which is not accessible via the Internet. Access to this data is also secured internally within The Waypoint, and all card numbers are encrypted using a highly secure system that financial and banking institutions rely on, called 'Blowfish Encryption'. This has a minimum 128 bit key length.
How can I see that my details are secure?
Every time you fill out personal or payment details on our site, your browser is switched to 'secure mode', to encrypt the information that you send to us. To verify you are in a secure part of the site, look at the bottom bar of your Internet browser. You should see a closed padlock.
If you have any further questions, please contact our Customer Service Team.